Shipping policy

Shipping Policy

Thank you for shopping with Doriché.

Processing Times

Please allow 7–14 business days for your order to be processed and prepared for shipment. Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has shipped, you will receive tracking information via email. Please note that processing times do not include carrier transit time.

Shipping Times

Standard shipping within the United States typically takes 3–7 business days after an order has been processed.

Delivery times are estimates and may vary depending on carrier delays, weather conditions, or other factors beyond our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information at checkout. Doriché is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Stolen Packages

Doriché is not responsible for packages that have been marked as delivered by the shipping carrier. If you believe your package has been lost or stolen, please contact the carrier directly and then reach out to us for assistance.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the packaging and product. We will work with you to resolve the issue as quickly as possible.

Contact

For shipping-related questions, please contact:

doriche.business@outlook.com